Protecting Your Privacy: Our Commitment to YouAt SouvenirCraft UK, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website and services. Your trust is our top priority, and we are dedicated to keeping your personal details safe and secure.What Information Do We Collect?Personal Data You ProvideWhen you interact with us, we may collect personal information that you willingly provide, such as:- Name: Used to identify you and personalize your experience.
- Contact Information: Email address, phone number, mailing address.
- Transaction Details: Billing information when you make a purchase or donation.
- Other Information: Information you provide when registering, filling out forms, or communicating with us directly.
Data We Automatically CollectWe also collect some data automatically when you use our website, including:- Device Information: Details about your device, browser, operating system, and IP address.
- Usage Data: Information on how you navigate and interact with our website, pages viewed, links clicked, and search queries made.
- Cookies and Tracking Technologies: Small files placed on your device to help us enhance your experience and improve our services.
Sensitive DataWe do not collect sensitive personal data such as racial or ethnic background, religious beliefs, or health information unless you voluntarily provide it in specific situations.How Do We Use Your Information?Improving Our ServicesWe use your information to provide and improve the services you have requested. This includes processing orders, providing customer support, and offering personalized recommendations.Communicating with YouYour information allows us to stay in touch with you. Whether it's to send you promotional materials, updates, or important notifications, we ensure all communications are relevant to your interests.Enhancing User ExperienceWe analyze data to improve our website and services. By understanding how you interact with our site, we can provide a more tailored experience that meets your preferences.Security and Fraud PreventionYour data helps us protect you and others by preventing fraudulent activity, verifying identities, and securing our platform.Legal ComplianceIn some cases, we may use your information to comply with legal obligations or respond to legal requests from authorities.Sharing Your DataWith Trusted Third PartiesWe share your data with third-party service providers who assist us in running our business operations, such as payment processors, analytics providers, and hosting services. These partners are contractually obligated to maintain confidentiality and only use your information to support our business operations.Legal ObligationsWe may be required to disclose your information to comply with legal obligations, protect our rights, or respond to legal processes such as court orders or subpoenas.In the Event of a Business TransactionIf we merge with or are acquired by another company, your data may be transferred as part of that transaction. We will notify you if your information is transferred in such an event.How Long Do We Keep Your Data?We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If your data is no longer needed for these purposes, we will securely delete or anonymize it, unless we are required by law to keep it longer.Your Privacy RightsYou have the following rights concerning your personal information:Access and CorrectionYou can request access to your data and ask for any inaccuracies to be corrected.DeletionYou can request that we delete your personal data from our systems, subject to any legal or contractual obligations.Objection to ProcessingIf we rely on legitimate interests as the basis for processing, you have the right to object to this processing.Opt-Out of CommunicationsYou can unsubscribe from marketing communications at any time, either by using the "unsubscribe" option in emails or by contacting us directly.How Do We Protect Your Information?We implement a variety of security measures to safeguard your personal data. This includes encryption, firewalls, and secure data storage. However, please be aware that no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.Children’s PrivacyWe do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some parts of our website.Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on this page and revise the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.How to Contact UsIf you have any questions or concerns about this Privacy Policy or wish to exercise your rights under it, feel free to reach out to us. We are happy to assist you and ensure that your personal information is handled with the utmost care. 